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SERVICES

OUR

SERVICES

WHO

WE ARE

We are online notaries. We work hard to keep people and business moving forward around the globe.

We are, by definition, public servants. As public servants, we take pride in the role we play in serving you online.

We take pride in helping to safeguard the public and prevent fraud.

When you need a Texas notary, we're here for you.

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ABOUT US
HOW DOES IT WORK

HOW DOES THIS WORK?

Texas approved remote online notarization in 2019. As long as the notary public is physically located and commissioned in Texas, the signers can be located anywhere in the world. 

  • How does this work?
    The notary public will receive your booking request and initiate an online notarization invitation via email. ​ Click the blue Get Started button within that email. ​ Upload your document(s) on the next screen. Complete identity verification and answer security questions. ​ Once your identity is verified, you will meet your notary via webcam and electronically sign your document. ​ The entire session will be recorded and saved as you and the notary sign online together. We store the video for ten years. We do not store the documents, so download them immediately. ​ When your session is complete, you will instantly receive an e-mail reminding you to download the final documents.
  • Do I need an app? What do I need to download?
    You will not need to download anything. Just make sure you have a webcam, microphone, and the latest operating system updated on your computer. The web browser Google Chrome works best. ​ Knowledge Based Authentication (KBA) is used for identification confirmation. This is a legal requirement because the notary cannot hold, bend, and inspect a physical copy of the signer’s identification. You have probably encountered KBA before. KBA requires that five security questions can be generated based on history found using social security number, credit report, and photo ID. For example, you may be asked past addresses or about the make and model of one of your vehicles. A minimum of five questions must be generated. Generally, two years of credit history are required to meet this threshold. If your credit reports are frozen or locked for any reason, KBA will not function. Four out of five questions must be answered correctly within two minutes. Two attempts can be made within a 24 period. For KBA to work, you must: -be a U.S. Citizen or permanent resident or have an EAC -have a social security number -hold a driver’s license or other state-issued photo ID -an ITIN or EIN will not work (these do not associate personal data with an individual person, unfortunately) It must be an actual SSN to work. You must take a photo of your ID during the process. It must be straight on, not an angle. No flash nor glare, in great lighting -- the photo must be crystal clear.
  • What happens after I pass the ID verification?
    Our online notarization appointment can move forward. During your session, we will each turn on our microphones and webcams to see and speak with each other over the signing platform. The notary will ask to view your ID, ask you to state your name, and ask you a few easy questions to determine that you are able and willing to sign your document. Your online notary will then apply her digital certificate signature and electronic stamp (e-Seal) to complete your notarization. The webcam connection ends immediately once the notarization is complete. You instantly receive an e-mail with a reminder to download the document(s).
  • Can I do this on my phone?
    It is not recommended. A computer or laptop will probably save you time and provide a smoother experience. The speed and reliability of your connection really matters. Audio and video is uploading and downloading as you review and sign documents. That’s a lot of data! That said, many have successfully signed using only a smartphone. The best results were with Chrome as the default browser on the phone. ​
  • There are several of us who need to sign. Can we sign together?
    If multiple people are signing remotely, you must provide a separate email address and device for each signer. Couples, including married couples, cannot share a webcam nor microphone. ​ Each signer must have an individual computer or device, working audio, a microphone, and webcam. ​ If you are signing in the same physical location, move away from each other or wear headsets to avoid audio feedback.
  • My webcam is not working.
    If your webcam is "attached" to another program, like Zoom or Facebook Messenger, you will need to "release" it in your settings so the signing platform can access the webcam to use during our session.
  • What if I have weak internet?
    Internet speeds must be 3 mbps or more and reliable. A cell phone receiving e-mails and texts during signing session will likely drop as the connection is not steady/reliable. A computer or laptop with a direct internet connection or great WiFi will offer the smoothest experience as you sign.
  • Do I need a witness?
    This is actually a legal question we cannot answer. None of us are attorneys and we cannot provide legal advice. Examine your form or ask your attorney if you need to determine if a witness is necessary. If you do not need a witness, do not click "Add a Witness" as you set up your online notarization. If you do need a witness, select "Add a Witness" on the first screen and type his or her email address. Witnesses proceed through identity verification in the same manner as other signers.
  • I don't have an SSN. Will an EIN or an ITIN work?
    Unfortunately, no. All signers must have a U.S. social security number. If you do not have an SSN, visit www.usvirtualnotary.com. Their notaries are outside of Texas and have the option to verify the identity of signers in other ways. Choose the international notarization option on their site if you need a notarization and do not have a valid SSN.
  • ATTORNEY -- I'm an attorney or title company booking on behalf of a client.
    Great! When you or your client book the day & time on our site, make sure to enter in the Notes section who will be paying for the session. If nothing is noted, the client is automatically asked to enter credit card information prior to the online session starting. If the attorney or title company is paying, enter details in the Notes section of the booking calendar. We'll take it from there and your client will not be asked to enter credit card details. Enter in the Notes section: Firm or Title Company name Attorney or Escrow Officer name email address phone number physical billing address Then send the PDF documents (WITHOUT password protection) to your assigned notary. Or, simply give them to your client to upload if you prefer. We'll send a PDF invoice via email after the close of the successful online session. If the session is unsuccessful for any reason, there is no charge to you nor your client.
  • LANDMAN -- I work in oil and gas. Is it possible to notarize a mineral lease or addendum online and get it recorded with the county?
    Yes. We have notarized several different forms when working with Landmen. Some examples include lien waivers, heirship affidavits, leases, and various addenda. Counties in Texas with e-Recording rarely blink when they record remote online notarized documents. However, if you are working with a county that does not have e-Recording, simply request a Certificate of Authenticity from us. The Certificate of Authenticity is (wet) hand-stamped and signed by the notary. It must be mailed to you after the online session. It is stapled to the copies of the remote online notarized documents by the notary. We charge just $5 to cover the printing and mailing of the Certificate of Authenticity. If you need expedited service, send us an overnight shipping label and we'll take care of the rest.
  • Can I complete my I-9 Form?
    We do not complete I-9 Forms. The I-9 Form is not notarized. We offer only notarization services.
  • I am selling a property in California. Can I notarize online with you?
    Yes. We have had great success working with sellers, escrow officers, and title reps closing sale transactions in California. Book your sellers package on our main page. After we complete the online notarizations, we will generate a Certificate of Authenticity and mail your package to your title company. If you need overnight service, you or your escrow officer should send us a UPS or FedEx shipping label. Otherwise we will send all documents via USPS. Mail generally takes 3-5 days to reach CA from TX.
  • ESCROW OFFICER -- I'm an escrow officer or title rep booking on behalf of a client.
    Great! When you or your client book the day & time on our site, make sure to enter in the Notes section who will be paying for the session. If nothing is noted, the client is automatically asked to enter credit card information prior to the online session starting. If the attorney or title company is paying, enter details in the Notes section of the booking calendar. We'll take it from there and your client will not be asked to enter credit card details. Enter in the Notes section: Firm or Title Company name Attorney or Escrow Officer name email address phone number physical billing address Then send the PDF documents (WITHOUT password protection) to the assigned notary. We'll send a PDF invoice via email after the close of the successful online session. If the session is unsuccessful for any reason, there is no charge to you nor your client.
TITLE COMPANIES

TITLE COMPANIES

We work with title companies frequently. The most common orders are sellers' packages and Powers of Attorney. We also see a variety of deeds and T-47 survey affidavits.

We know title companies have unique needs. Our notaries are registered with Pavaso, Qualia, Nexsys, OneNotary, and others. If you have an order you would like completed on a particular platform that your underwriter has already approved, send us a message with the details using the Contact Us form. We will be happy to provide a professional remote online notary to perform the online notarization on one of these platforms.

Once you submit the details of the order, will respond quickly and do our absolute best to meet your needs.

Texas escrow officers are our most frequent customers. California is a close second. Yes, RON deeds can be recorded in California. If you are a CA escrow officer, feel free to reach out with questions. We can help you close overseas clients quickly and smoothly.

ATTORNEYS

We are here to help you keep your clients moving forward.

Whether it's a simple affidavit, waiver, or attestation, we can notarize it online. 

You can either share our website with your clients and invite them to book the most convenient day & time for them, or you can book on behalf of your client. Just make sure to enter their email and not your own when you book for a client. 

Include in the appointment booking Notes who is responsible for the charges. If nothing is noted in the appointment Notes, the client will automatically be asked to enter credit card information prior to the online session starting.

If the attorney will be handling the charges for the session, enter these details in the Notes section of the booking calendar. We'll take it from there -- your client will not be asked to enter credit card details.

Enter the following in the Notes section:
Firm name
Attorney name
Attorney email address
phone number
physical mailing/billing address

TexasOnlineNotary.com will send an invoice via email after the close of the successful online session.

If the session is unsuccessful for any reason, there is no charge to you nor your client.

If you need a Certificate of Authenticity* to couple with a deed for recording, we can provide one for $5. Please anticipate a turnaround time of 3 to 5 days on Certificates of Authenticity.

*Declaration that is to be attached to a printed paper copy of an electronic  record that is to be recorded in the real property records on the county level pursuant to Sec. 12.0013, Texas Property Code.

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